You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, submit your return via RETURN ORDER PORTAL via website or Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
***Please allow up to 24 hours (with the exception of weekends and holidays) to process and ship your order.***
Estimated Schedule delivery shipping options:
- Ground Shipping: Usually 5-7 business day
- 3- day Shipping: Usually 2-3 business day
- 1- day Shipping: Usually 1 business day
- Overnight shipping: Usually within 1 day
- Pick-up option: Based on the availability of the item; usually available for pick-up within 24-24/hrs
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
5-7 Business Days
|International||5-10 Business Days|
|International Over $150||FREE||5-10 Business Days|
The rates may vary for international orders depending on where you live, certain countries add tariffs after the package has been accepted there. We are not responsible for these additional costs. The shipping rate will be displayed during checkout, before you submit payment.
Kedge Coverage for lost, stolen and damaged deliveries:
We include 100% coverage for the full value of your cart, for free, on every order!